Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and protect your information.
Last Updated: January 15, 2025
At a Glance
Transparency
We are clear about what data we collect and why
Security
Your data is protected with industry-standard encryption
Your Rights
You have full control over your personal data
Nexadeep ("we", "us", "our", “ours”), is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (nexadeep.co.ls) (the “Website”) and use our services (the “Services”). This policy discloses our privacy practices in accordance with the Data Protection Act of 2013 of the Kingdom of Lesotho.
This policy applies solely to data collected by Nexadeep and defines:
- The type of personal data that is collected
- How personal data is collected, used, shared, stored and processed
- The security procedures implemented to protect personal data
- Your choices and rights regarding the use of your personal data
- How you can contact Nexadeep regarding your personal data
1. Information We Collect
We collect information that you provide directly to us, including:
- Names
- Email Address
- Phone Number
- Physical Address
- Company Name
- Job Title
- IP Address
- Device Information (e.g browser type, operating system)
- Usage Data (e.g pages visited, features used)
2. How we collect Information
We collect information in a variety of ways when you use the Website and Services:
- Directly from You You may provide personal information directly to us when you fill out forms on the Website, contact us for support, or subscribe to our newsletter.
- Indirectly from You We may collect non-personal information about your use of the Website and Services through cookies and other tracking and analytics technologies.
- Third-Party Sources We may also collect information about you from third-party sources, such as public databases or social media platforms, but only if you have given your consent to the third party to share your information with us.
3. How We Use Your Personal Information
We use your personal information for the following purposes:
- To provide,and improve the website and services
- To personalise your experience on the Website and Services
- To send you marketing communications (only with your consent)
- To respond to your inquiries and requests
- To improve our marketing and advertising efforts
- For compliance with legal and regulatory requirements
4. Disclosure
We may disclose your personal information to third-party service providers who help us operate the Website and Services. These service providers are contractually obligated to keep your information confidential and secure. We may also disclose your personal information if we are required to do so by law or in the good faith belief that such disclosure is necessary to:
- Comply with a legal process
- Protect the rights or property of Nexadeep
- Prevent a crime or protect the safety of others
5. Security
We take the security of personal information very seriously and always do our best to comply with applicable data protection laws. We host our website in a secure server environment that uses advanced security measures to prevent interference or access from outside intruders. We authorize access to personal information only for those employees who require it to fulfil their job responsibilities.
6. Your Rights
You have rights regarding your personal information, including:
- The right to access your personal information
- The right to rectify inaccurate personal information
- The right to request the erasure of your personal information
- The right to restrict the processing of your personal information
- The right to object to the processing of your personal information
You can exercise these rights by contacting us at dataprivacy@nexadeep.co.ls
7. Children's Privacy
The Website and Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to remove the information from our servers.
8. Cross-Border Transfer
Your personal information may be transferred to and processed in countries other than your own, where data protection laws may be different. We will take steps to ensure that your information is treated in accordance with this Privacy Policy and applicable data protection laws.
9. Changes
We may change the terms of this policy at any time by updating this web page. We will notify you of any changes by placing a notice in a prominent place on the website or by sending you an email detailing the changes that we have made and indicating the date that they were last updated. If you do not agree with the changes, then you must stop using the Website and Services. If you continue to use the Website or Services following notification of a change to the terms, the changed terms will apply to you and you will be deemed to have accepted those updated terms.
10. Enquiries
If you have any questions about this Privacy Policy, please contact us at dataprivacy@nexadeep.co.ls